One number, several teams
National Patient Services answers at 334-209-7090, Monday to Friday, 7:00 a.m. to 8:00 p.m. Eastern. Coordinators route inquiries to the right group — scheduling, records, fees and agreements, travel support, or a clinical team — rather than asking callers to work out the structure themselves.
What coordinators can and cannot answer
Patient coordinators handle appointments, records, logistics, financial routing and general information about pathways and services. They do not answer clinical questions, assess candidacy or interpret results; those go to a nurse or a physician, and a coordinator will arrange it.
Referring clinicians and centers
Clinicians may use the National Referral Center at referrals@areolainstitute.org or the Clinician-to-Clinician Line at 334-209-7090. Center-specific numbers are listed on each location page for patients who prefer to contact their center directly. Email is not a secure channel: please do not send records, health information or other personal details by email.
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