AREOLA Patient Services

Begin with the right conversation.

Start with Patient Services to identify the appropriate AREOLA physician, center and care pathway for an initial or returning-patient appointment.

01

New patient consultation

Begin with a general care interest, preferred center and contact method. A coordinator can help determine which specialty team should review the request.

02

Existing patient support

Returning patients can use MyAREOLA for established care-team messages or request scheduling help when a new visit, center or service is needed.

03

Calling on someone’s behalf

Family members and authorized support people may begin a general scheduling inquiry. Patient-specific discussion follows AREOLA privacy and authorization practices.

  1. 1Patient status
  2. 2Type of care
  3. 3Preferred center
  4. 4Your next step
Who would the appointment be for?

This helps identify whether Patient Services should route the conversation as a new inquiry, established care or family support.

After you contact us

What Patient Services does next.

  1. 01

    Coordinator review

    Patient Services reviews the requested pathway, center preference and whether the person is new or returning.

  2. 02

    Scheduling conversation

    A coordinator clarifies the appropriate visit type, general records needs and available center options.

  3. 03

    Visit preparation

    Once scheduled, the patient receives center details and general guidance for records, questions, travel and the first consultation.